Coordinate with all Governmental Entities, evaluate their requests & prepare responses
Coordinate with relevant Ministries and Authorities like GCAA, FTA and Privet sector for actions related to Frequency Spectrum Authorizations
Assist in preparing reports, achieving key performance indicators, and extracting the required data. Proactive planning aims to complete the services of major users such as operators and oil companies, and ensure the confidentiality of information related to these services.
Actively communicate with Engineers Spectrum Services to guide and facilitate the processes
Ensure efficient operation for Frequency Spectrum Authorization - Supervising the implementation of the Emirates Program for Service Development and Star Rating, including all its requirements.
- Supervising the preparation and review of the department's operational plan in collaboration with the staff, ensuring its alignment with governmental directives and the strategic objectives of the authority, approving it, and monitoring its implementation.
- Monitoring the results of service indicators and submitting periodic reports to senior management.
- Supervising the monitoring of performance indicators' results for departments and sections within the authority, and submitting periodic reports to senior management.
- Supervising the preparation and review of all improvement plans within the department, approving them, monitoring their implementation, and submitting reports to senior management.
- Supervising the team responsible for conflict resolution and working on enhancing and improving their workflow to meet the expectations of clients.
- Supervising the monitoring of performance indicators for the call center and submitting regular reports to the senior management. الوظائف المتوفرة
Senior Engineer Go…
دوام كامل
Manager Customer H…
دوام كامل
احصائيات التوظيف
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