Closed or Expired Job Posting This job posting is closed or has expired and is no longer open for applications.
Upload
Job Responsibilities
- Responsible for managing all services provided by the infrastructure team, such as G2G, internet, and NOC support, ensuring adherence to operational processes, SLAs, and KPIs.
- Collaborate with TDRA PMO team and Managed Services partners to execute projects related to FEDnet infrastructure, including expansions and enhancements.
- Coordinate with Managed Service partners to deploy TDRA agreed services like internet, G2G, NOC support, and MPLS connectivity as per the service catalogue.
- Work with entities' respective teams to connect their infrastructure to FEDnet, involving tasks like meetings, workshops, questionnaire preparations, migrations, IP allocations, and links provisioning.
- Manage end-to-end engagement with entities, including sharing monthly reports, resolving issues, and fulfilling their needs.
- Support SM/Infrastructure in day-to-day operations with FEDnet NOC services, covering SLAs/KPIs, emergency requests, change control meetings, regular and monthly review meetings, and invoice reviews.
- Assist in coordinating section projects aligned with TDRA strategic goals, such as network expansions and initiatives.
- Oversee services related to shared service onboarding, such as GSB onboarding and API marketplace, ensuring adherence to operational processes, SLAs, and KPIs.
- Manage Infrastructure Management section processes, including maintaining and attending audits related to ISO, risk register, and IMS.
- Manage FEDnet Data Center, including access, asset and vendor management, security, and surveillance.
- Perform any tasks assigned by the line manager.
Skills
- Networking Skills
- Project Management Skills
- Processes and Risks Skills
Education
Bachelor degree in Network Engineering or related discipline